To remove remaining payments on a player's account, follow the steps below.

Step 1: Log into your athlete one club account - Click Here

Step 2: Select 'My Account' from the left hand navigation > then select 'Club Account’ > then select your club.



Step 3: Click on 'Operations'




Step 4: Click 'Active Programs' under Club Billing




Step 5: Click the Program Name 




Step 6: Click 'Total Members' 




Step 7: Select the player's name you would like to add the credit to.




Step 8: A fly-out window will open > Scroll down and select 'Remove Remaining Payments'.


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