The Transaction Report allows you to quickly issue refunds for payments made within a program. Follow the steps below to locate a transaction, and process a refund.
Note: If player paid with debit, you can issue a refund from here.
Step 2: From the left-hand navigation menu, go to 'My Accounts' > 'Club Account', and select your club.
Step 3: From the left-hand navigation menu, select 'Financials' > under Active Programs, choose the program you want to view.
Step 4: Scroll down to the financial report tabs, and select 'Transaction Report'.
Step 5: Select the transaction you wish to refund
Step 6: From here you can issue a refund for the selected transaction. Enter the required refund details, then click 'Refund' to process.
