The credit card report helps clubs stay on top of payment issues by identifying expired cards and declined transactions. These reports provide details such as card type, declined amounts, number of declines, and reasons for failure, making it easier to update payment information and ensure smooth processing.
Expired CC Report- Report that lists credit card transactions or accounts associated with expired cards.
Expired CC Report- Report that lists credit card transactions or accounts associated with expired cards.
Declined CC Report- Report that provides information about credit card transactions that were declined including the declined amount, the card type, number of declines, and reason.
Step 1: Log into your athlete one Club Account - Click Here
Step 2: From the left-hand navigation menu, go to 'My Accounts' > 'Club Account', and select your club.
Step 3: From the left-hand navigation menu, select 'Financials' > under Active Programs, select the program you want to view.
Step 4: Scroll down to the Credit Card report tab, and select 'Credit Card Report' or 'Declined CC Report'.
Note: Choose either the Expired or Declined Credit Card Report to download an Excel file containing the exported data to your computer.
Step 5: Choose your players. From the top right corner, click 'Export'. This will download an Excel file to your computer with an export of the data.
