You would consider adding a credit to a player within a billing program if the player overpaid on the fees, or maybe got injured and you would like to credit back a travel fee they paid when they no longer could participate. That credit would the be accessible to use on an upcoming payment.
Note: Credits must be used by the end of the season.
Step 1: Log into your athlete one club account - Click Here
Step 2: Select 'My Account' from the left hand navigation > then select 'Club Account’ > then select your club.
Step 3: Click on 'Operations'
Step 4: Click 'Active Programs' under Club Billing.
Step 5: Click the Program Name.
Step 6: Click 'Total Members'
Step 7: Select the player's name you would like to add the credit to.
Step 8: A fly-out window will open > Click 'Add Credit'
Step 9: Enter the amount and select one of the 'Reasons' from the drop down > Click 'Save'
