You would consider adding a credit to a player within a billing program if the player overpaid on the fees, or maybe got injured and you would like to credit back a travel fee they paid when they no longer could participate.
That credit would the be accessible to use on an upcoming payment. Credits must be used by the end of the season.
Step 1: Log into your athlete one club account - Click Here
Step 2: Select 'My Account' from the left hand navigation > then select 'Club Account’ > then select your club.
Step 3: Click on 'Operations'
Step 4: Click 'Active Programs' under Club Billing
Step 5: Click the Program Name
Step 6: Click 'Total Members'
Step 7: Select the player's name you would like to add the credit to.
Step 8: A fly-out window will open > Click 'Add Credit.
Step 9: Enter the amount and select one of the 'Reasons' from the drop down > Click 'Save'.
