To remove remaining payments on a player's account, follow the steps below.
Step 1: Log into your athlete one club account - Click Here
Step 2: Select 'My Account' from the left hand navigation > then select 'Club Account’ > then select your club.
Step 3: Click on 'Operations'. Click 'Active Programs' under Club Billing.
Step 4: Click the Program Name.
Step 5: Click 'Total Members'.
Step 6: Select the player's name you would like to remove remaining payments for.
Step 7: A fly-out window will open > Scroll down and select 'Remove Remaining Payments'.